Best Practice Case Study Library2018-02-01T18:29:08-07:00

2020 Usability Index Overview

2020 marks our inaugural siteIQ Usability Index evaluations, which involve an in-depth review of more than 100 sites across 20 individual industry segments — including 15 new ones. Which segments have we added to our roster? And, what will we learn from this new approach?

2019 Rankings by Category | Navigation & Architecture

To find out which sites have the best navigation and architectures, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the Navigation & Architecture category.

2019 Rankings by Category | Online Support

To find out which sites have the best online technical support, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the Online Support category.

2019 Rankings by Category | Channel Marketing

To find out which sites have the best channel marketing, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the Channel Marketing category.

2019 Rankings by Category | eCommerce

To find out which sites have the best ecommerce, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the eCommerce category.

2019 Rankings by Category | Call to Action

To find out which sites have the best call to action, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the Call to Action category.

2019 Rankings by Category | Services Marketing

To find out which sites have the best services marketing, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the Services Marketing category.

2019 Rankings by Category | Product Marketing

To find out which sites have the best product marketing, siteIQ evaluated 25 of the leading sites in the IT industry. This summary announces the eBusiness Index rankings and ratings of the Product Marketing category.

2019 Index Rankings by Industry | Software

To assess how well Software sites market, sell, and support their demanding audiences, the siteIQ team evaluated seven best-in-class sites, Adobe.com, Citrix.com, IBM.com, Microsoft.com, Oracle.com, SAP.com and Symantec.com. This case study announces the leaders and laggers in the Software industry.

2019 Index Rankings by Industry | Consumer

To assess how well Consumer sites market, sell, and support their demanding audiences, the siteIQ team evaluated six best-in-class sites, Apple.com, Dell.com, HP.com, Lenovo.com, LG.com, and Samsung.com. This case study announces the leaders and laggers in the Consumer industry.

2020: New Year, New Rules

For years we’ve sponsored the siteIQ eBusiness Index with little adjustment other than the roster of websites evaluated. As we approach our 25th anniversary we’ve decided to shake things up — and change some of the rules of the game. Let’s review where we’ve been and take a look at what’s ahead in the future.