2011 Online Communities

Nearly two-thirds (65%) of organizations engage in online communities operated by companies that sell them computer hardware, software and services. That means you need to pay attention to your communities. And this report is a great place to start.

2011 eBusiness Index Report

Mirror, mirror on the wall, who has the best Website of all? To find out, we evaluated 23 Websites, stepped them through 1,200 types of content & features, and put them through their usability paces. Then we scored, ranked, and rated each one and put all the answers in this report.

2010 eBusiness Index Report

Our roster of eBusiness Index Websites have their work cut out for them in 2010. Most have aced the basics, but are whiffing on the all important communities and social media fronts. See how all the Index Websites -- good and bad -- are faring in this report.