Moment of Brilliance: When is a store not a store? When it’s on EMC.com
EMC’s “Store” is one of those wonderful moments on the Web when a team throws conventional wisdom to the winds and re-purposes an old ecommerce shoe in a brand new way.
Adobe.com’s usability score slips and misses, but delivers a valuable lesson
Despite Adobe.com's stunning visual impact and brilliant marketing voice, it turns out Adobe.com is only a usability three trick pony.
Why (and how) HP.com is (finally) turning the usability corner
Our eBusiness index sites have been through new usability paces. Most haven’t fared particularly well in light of our tougher standards -- that is, except HP.com, which seems to be hitting its stride at just the right time.
Six things you probably didn’t know about Dell.com
This week we completed our Website usability review of Dell.com – and learned a couple of interesting things about this site’s new life in the private sector.
Why HP.com’s “Meet the Experts” is a moment of brilliance
HP.com's new "Meet the Experts" zone is the end game in a new gambit to introduce prospects to HP Services' army of consultants, managers and technical experts. It's a marketing trifecta that shouldn't be missed.
FieldNote: Cisco aces search (again) with a little help from its friend Google
Cisco.com teamed with Google to virtually banish the dreaded "Sorry, no search results found" message. The solution wasn't hard to find, they had to throw in the towel first.
2014 Index Preview | Cloud Computing | Salesforce.com’s usability is likely to win
SaaS (a.k.a. cloud) Websites were once limited to a lonely landing page with a free sign up offer. Today these sites have finally grown up into full fledged venues. So we decided to see how Salesforce.com and Netsuite.com stack up to their traditional software brethren.
2014 Index Preview | Enterprise Storage | Can EMC.com’s new design deliver a top ten ranking?
This year, we decided to shake up the Index by moving EMC.com into a new Enterprise Storage category and then added Netapp.com for good measure. Now the question is how well NetApp.com will rank against EMC.com's fresh, new design?
2014 Index Preview | Professional Services | Why Accenture and IBM should worry about Capgemini
Once upon a time, Accenture.com was an innovator to beat – and the IBM Global Services site set the standards. Those days have come and gone. There are two sites on the landscape that are poised to take their place. Meet Capgemini and Cognizant.
2014 Index Preview | Network Systems | Will ‘business as usual’ keep Cisco at the top of the rankings?
Once upon a time, network systems Websites were the darling of the innovation set, with Cisco.com and Juniper.net leading the parade. Today? Not so much. Will 2014 be the year they wake up and take the lead again?