SAP.com spent the past two years rolling out a massive new Website – and last year’s eBusiness Index rankings told quite a tale.
Usability skyrocketed from 17th to 12th place – overall performance jumped from 14th to 9th – and SAP.com ended up with a coveted “Top Ten” ranking for the first time in its history.
Quite a tale indeed.
Fade out 12 months later and the SAP.com team has had even more time to put finishing touches in place. Will all of this burnishing and polishing deliver additional gains against sites such as Oracle.com, CA.com and the IBM Software website?
Based on our new eBusiness Index evaluations, the SAP.com team has plenty to crow about.
Usability | SAP.com goes to the head of the class
2014 turns out to be the year when SAP.com achieved the once unthinkable: a number one usability ranking – plus 11 good practices for good measure (check out the details in the graphs below).
Contrast this to its field of competitors, where Oracle.com (#2) delivered 7 good practices, IBM Software Group came in with four – and CA.com didn’t produce a single good practice rating.
Of course, it’s not all hearts and flowers on the usability front – and some of SAP.com’s challenges are real whoppers.
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Category: Competitive Profile
Class: Website rankings & ratings
Websites Profiled: CA, IBM Software Group, Oracle, SAP
- About the siteIQ eBusiness Index
- Drum Roll Please! The 2014 eBusiness Index finalists – and the 3 big stories they are going to tell
- 2014 Index Preview | Enterprise Software | Why Oracle is the site to watch
Enterprise Software Competitive Profiles
- CA.com | One step forward, three steps back
- IBM Software Group | Up, down and all over the place
- Oracle.com | SAP.com derails Oracle.com’s dreams of a first place clean sweep
- Oracle and SAP shut out IBM’s training & education website
- SAP’s solutions finder misses 2 important steps
- The 2013 Usability Top 10: IBM leads, SAP soars, and Apple screws up the rankings
- SAP.com’s home page re-design re-defines Website architecture