Remember the days when was the darling of the Web set? The master of ecommerce? The Donald Trump of support? Things have changed.

We shook up the enterprise systems roster this year by moving EMC to a new category and striking Intel (ranked 20th in 2013) off the list.

This leaves us with the mega-sites on the Index: IBM, HP, and Dell – who all ended last year in very different usability places.

When all the canaries settle, 2014 could be the year when HP makes a comeback.

Here’s why.

Sorry, you have to be a Library Member or
have a Guest Membership to access this content.


Print Friendly, PDF & Email