IBM.com has launched a new support portal that finally brings all of its software, systems, and services into the support collective.

If this sounds like nirvana for IBM power users – it is.

Just think of it. Everything under the same roof and — as important – the ability to completely customize the experience.

We took the new IBM.com support portal for a debut tour. Here’s 9 reasons why it’s sure to ring with users.

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Category: Case Study

Class: Best Practice

Websites Profiled: IBM.com

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