A few weeks ago, I made some early predictions about which Websites would lead the 2017 siteIQ eBusiness Index Rankings. At the time, I forecast that three 800 pound gorillas — HP.com, Cisco.com and IBM.com — would, after a bit of musical chairs, each take a seat at the top of the Overall Performance roster once the final calculations were done. Well, the team has finished crunching the numbers and the results are in, so it’s time to test my hypotheses.
Overall Performance | And the Winner Is…
…HP.com, which supports at least part of my premise that one of three 800 pound gorillas would be the Overall Performance leader. Further supporting my theory is that HP.com maneuvered right around Cisco.com — and IBM.com — to claim the winning chair when the music was done.
So, I’m two for two there…
What I did not anticipate, however, is just how rough a game of Musical Chairs our top gorillas were going to play. Overall Performance scores show though that HP.com (up from 3rd to 1st) triumphs by muscling past Cisco.com (stalled in 2nd) and handily body slamming IBM.com (down from 1st to 3rd) from the winning spot.
Similarly, SAP.com (up from 5th to 4th) wrangles its way up one slot and Dell.com (up from 8th to 5th) earns standing among the Top 5 after brawling its way up three positions in the rankings.
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About the siteIQ eBusiness Index
siteIQ evaluated the twenty-five Websites listed on the 2017 siteIQ eBusiness Index. These Websites are categorized into eight industry-specific segments including:
- Business Software (Adobe.com, Microsoft.com, Symantec.com, Citrix.com)
- Cloud (Salesforce.com, Netsuite.com)
- Enterprise Software (CA.com, IBM Software, Oracle.com, SAP.com)
- Enterprise Systems (Dell.com, IBM.com, HPE.com)
- Network Systems (Brocade.com, PaloAltoNetworks.com, Cisco.com, Juniper.net)
- Professional Services (Accenture.com, Capgemini.com, Cognizant.com, IBM Global Services)
- Consumer Systems (HP.com, Apple.com)
- Enterprise Storage (EMC.com, NetApp.com)
These in-depth evaluations were conducted using the 2017 edition of the siteIQ eBusiness Index Best Practices Benchmark, which includes 18 distinct categories. Within each category, sites are scored based on three unique criteria:
- Website Features: The content, resources, assets, and collateral provided on any given Website. The siteIQ Best Practices Benchmark currently identifies & tracks over 1,500 types of Website features that represent typical competitive requirements. Within each category siteIQ analysts track the number — as well as quality — of features provided.
- Website Usability: The overall practicality, versatility, usefulness, and convenience of any given Website. The siteIQ Best Practices Benchmark currently includes 146 metrics that measure usability from the visitor’s perspective. Within each category siteIQ analysts score usability questions based on a strict set of standards to award between 1—100 points per question.
- Overall Performance: The aggregate suitability of any given Website that factors Website Features and Website Usability scores.
The 2017 evaluations were performed during the fourth quarter of 2016.
Category: Index Rankings
Class: Website Reviews and Rankings
Websites Profiled: siteIQ eBusiness Index Websites
- About the siteIQ eBusiness Index
- 2015/2016 | Drum Roll Please! IBM gets the gold, Cisco takes silver, and HP snags the bronze (finally!)
2015/2016 Index by Category:
- Navigation & Architecture | IBM, Cisco, and Oracle rule the navigation roost
- Search | Cisco hits the trifecta while Dell and IBM search for footing
- Product Marketing | IBM makes a clean sweep while HP and Oracle follow behind
- Services Marketing | HP.com hits the ranking trifecta while IBM and Cisco trail behind
- Channel Marketing | IBM and Oracle duke it out for first place with surprising results
- eCommerce | Dell hangs onto 1st, while Apple and Oracle steal 2nd and 3rd
- Call To Action | Dell leaps up to first, Symantec slips down to second, and Cisco slides into third
- Support | Dell, IBM, and HP play king of the hill
- Training | IBM is king of content but EMC is queen of usability
- Learn from the Leaders | Why HP.com snags the gold on the 2017 Index
- Social Media Top 10 | Product Marketing | CA.com & HP Software get “best of the best” nods & Dell.com aces usability
- Why HP.com’s “Meet the Experts” is a moment of brilliance
- FieldNote: Cisco aces search (again) with a little help from its friend Google
- 3 ways Symantec, Cisco, Dell, Oracle, and IBM.com create world-class call to action
- Product Marketing Rankings | Dell.com has all of the right stuff, Oracle.com makes them usable — but IBM.com wins it all
- FieldNote: IBM PartnerWorld’s mega menu is more than links – it’s marketing