Leaders & Laggers | Navigation & Architecture

A best-practice-class Website makes it easy for users to navigate through the site and find desired information quickly. Outstanding designs pay particular attention to the needs of repeat visitors, who want to navigate directly to specific areas of the site.

siteIQ evaluations identify and measure over 130 navigational elements that define a world-class Website. During evaluations, points are awarded or deducted based on availability and the quality of implementation. Based on our recent evaluations, the best and worst performers in the navigation category are:

When all of our navigation and architecture metrics are combined, Cisco.com & Accenture.com stand out as five star performers by providing the most robust set of navigation tools and clean and efficient architectures. Two fast moving sites also receive siteIQ kudos. CA.com ranks third overall, earns four stars, and tops the enterprise software chart due largely to a 78% "site is easy to navigate" score. CA would have achieved five stars if its search facilities did a better job. Juniper.net’s Q1 2009 revamp delivered stunning usability improvements and, as a result, this site shot up 7 places on the list.

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